President and COO of Mercatus, leading global operations in retail tech. A passionate blogger, he shares insights on tech innovation, leadership, and team culture transformation.
Podcast
It was a shock as I had never experienced or dealt with such an issue. I was concerned about my employee's safety and well-being. I was equally worried about the potential impact on our corporate culture. We were a small team of 16 people and still in the process of forming.
Business
So who's to blame? Amazon or the rest of us, who do not innovate and take a creative approach to what we do. I don't fear the Amazon of today, but I do fear the Amazon of tomorrow.
Podcast
I can clearly remember when I arrived in DC and made my way to the hotel in Tysons Corner. I was waiting in the lobby for the team at Accel Omega. When a black Chevy Yukon pulled up to the front door, with a young Edgar Francis, the company's President & CEO, at the wheel.
Podcast
I was in Chicago preparing to speak at an industry event, and during a short break, I overheard a bunch of people rhyming off podcasts they felt provided the most value. That's it. I'll start a podcast. It made sense, and it still does.
Business
In mid-March '20, when the early brunt of the COVID-19 pandemic was wreaking havoc across North America, I was left bemused on how our K-12 educational system was in demise—failing our children, teachers, and parents.